“I just bought a Netgear router. I wanted to access the Netgear Genie app, but couldn’t. The reason being, I am getting issues while connecting my internet modem and Netgear router. Not just accessing the Netgear Genie app is the issue. I have to configure it (the router), update its firmware, make changes, enjoy the router’s extended speed, etc. But, I can’t do this until I connect my Netgear router and modem. What is the reason causing it? How can I fix it? Please help!”
Yes, we will surely help you! First of all, erase those worry lines from your forehead and take a deep breath. Done? Now, relax your senses and be happy to know that you are on the right post. Here, we are going to provide you with some of the best fixes following which connecting your internet modem and Netgear router will be as easy as playing with Doctor’s set with kids for you. Sounds good? If yes, walk through this piece of writing.
Folks! If your Netgear router and modem won’t connect to each other, then it can be because of a few reasons. Please scroll down a little and have a quick look at the reasons provided below.
- The Ethernet or wireless connection between your Netgear router and the modem is not stable.
- Your Netgear router is not receiving a steady power supply.
- The distance between your internet modem and Netgear router is too much.
- Technical glitches can also prevent you from connecting your devices.
Now that you are well aware of the reasons causing the “Netgear router and modem not connecting” issue, follow the troubleshooting tips highlighted below in order to get rid of the issue. Keep reading!
Fix 1: Reboot Your Netgear Router
Technical glitches are the topmost reasons behind getting the issue. Thus, for fixing this, we suggest you reboot your Netgear WiFi router.
In order to reboot your Netgear router, do the following:
- First things first, you need to power off your Netgear router and unplug it.
- Keep your router unplugged for some time.
- Plug in your Netgear router.
Try connecting your Netgear router and modem and see if rebooting has helped you fix the issue or not. Verify it by accessing the router login page via the Netgear router login IP.
Fix 2: Check Router’s Power Supply
Yes, you read it right! The “Netgear router and modem not connecting” issue can also persist if your Netgear router is not plugged in a proper way and not getting sufficient power supply from its respective wall outlet. Thus, for fixing the issue and to make the most out of your Netgear router, do the following:
- Plug the router properly
- Choose a working wall socket for it
Pro Tip: You can apply the two fixes highlighted below on your internet modem as well. Doing so might help you out in a bigger way.
Fix 3: Verify Modem-Router Connection
There is a possibility that the Ethernet cable connecting your Netgear WiFi router and the modem is damaged or worn out. Well, you need to verify it. If so, then you need to replace that cable as soon as possible.
After getting the Ethernet cable replaced, use it for connecting your devices i.e. Netgear router and modem. Ensure to consider them in a proper way and connect the cable to the correct ports of your devices firmly.
On the off chance if the wired connection is not working for you, don’t delay much and connect your Netgear router and modem using a wireless source.
Fix 3: Put Netgear Router and Modem Closer
So, have you ensured a proper Ethernet or wireless connection between your internet modem and Netgear router? If yes, then you need to check the router-modem distance. Ensure that your devices are kept within reach of each other. But, keep in mind – they must not be placed too closely or further.
Now, we are going to put this post to a successful end. Anticipating that, with the help of the troubleshooting hacks listed above, you are able to resolve the “Netgear router and modem not connecting” issue. If the issue is resolved, then you are all set to connect your devices and enjoy the extended internet range on your devices from anywhere in your home.
